User Agreement
“Because professionalism deserves personality — and clarity.”
Welcome to SCSEAPWIMCELV – 360° Business & Marketing Solutions. This document sets out the do’s, don’ts, and “don’t-even-think-about-its” when working with us. By using our services, you agree to play by these ground rules. 🎲
1. General Terms of Use
We provide digital marketing, branding, consulting, tech services, and high-level brainstorming (with occasional memes).
When you interact with us — whether via WhatsApp, email, Zoom, or skywriting — you agree to be respectful, timely, and awesome.
You agree not to:
➤ Reproduce or resell our deliverables (unless agreed upon).
➤ Blame us for typos in text you didn’t proof.
➤ Use our services for shady, illegal, or unethical stuff (we check).
2. Eligibility
To work with us, you must be:
➤ At least 18 years old, or have legal capacity to contract.
➤ A business owner, startup founder, freelancer, or ambitious dreamer who’s serious about their growth.
➤ If you’re a brand new startup with zero clue? Even better. We love underdogs.
3. Payment Terms
We don’t like chasing payments. We’d rather chase results.
How it works:
➤ Most projects are prepaid, with milestone-based payments for long-term services.
➤ Delayed payments = paused projects (and possibly disappointed team members).
➤ We accept UPI, Razorpay, bank transfer, card payments, and good vibes.
Late fee policy:
If your invoice ghosts us for more than 10 days, a 10% late fee may be applied per week. Think of it as a “why-you-do-this-to-us” tax.
4. Deliverables & Scope
We’ll give you:
➤ What’s mentioned in the proposal/scope/WhatsApp doc. No more, no less.
➤ Reasonable revisions (within the limit discussed).
We won’t give you:
➤ Extra designs, logos, posts, strategies, or magic unless mutually discussed (and paid for).
Pro tip: Always read your scope. Surprises are great on birthdays, not in business.
5. User Responsibilities
To ensure project success, you agree to:
➤ Provide clear briefs and timely feedback.
➤ Share access, brand files, content, or anything relevant before we start.
➤ Not ghost us for weeks — it hurts our morale (and the timeline).
6. Limitation of Liability
We’re experts, not magicians. We’ll give our best, but:
➤ We’re not liable for loss of profits, ad fatigue, sudden algorithm changes, or market shifts.
➤ We can’t be held accountable for what happens outside the agreed scope.
➤ We’ll always try to fix issues — but can’t guarantee specific monetary results.
7. Dispute Resolution
Nobody likes drama. If you’re unhappy:
➤ Let’s talk it out. First via email: care@360bms.in.
➤ If unresolved, we follow Indian commercial law and civil dispute procedure.
➤ We prefer coffee-fueled conflict resolution over courtrooms. ☕
8. Termination
You or we can end the contract anytime with proper notice.
We may terminate immediately if:
➤ You violate these terms.
➤ You fail to pay.
➤ You harass our team (zero tolerance).
9. Legal Boilerplate (Yes, we kept it readable)
➤ All content created remains ours until full payment is received.
➤ Once paid, rights are transferred as per project terms.
➤ We reserve the right to refuse service to anyone for any reason at any time (but we probably won’t unless it’s necessary).
Got Questions?
We’re people-first. Always happy to help.
care@360bms.in
www.360bms.in
+91 9892443191